Partner With Us

We offer our Educators who act like “coffee sommeliers” to train your staff in our Coffee Service Training Program. It’s simple. A well-trained, knowledgeable staff provides a better guest experience. We’ve gained invaluable insights running a thriving network of retail coffeebars, and we look forward to sharing our expertise with you and your team.

We’ll teach your team to serve perfectly prepared coffee and espresso drinks at scale, while maintaining the high quality and service standards your guests expect. We’ll also provide education and tools that lead to an environment that engenders community and builds loyalty among your guests by creating a deeper understanding and appreciation of all that exceptional coffee and espresso has to offer.

We are happy to invite you to our training labs or come to you. We have labs in Chicago and New York. Both are outfitted with the latest equipment and staffed by our educators, who provide hands-on training. We customized the program to fit your needs. Offering regularly scheduled open training sessions at our Training Labs, but we can also tailor our training packages to fit your needs. Whether at our Training Labs or on-site at your establishment, we’ll tailor a training program that works for you. Get in touch with us to discuss your options.

As a wholesale partner, you’ll have access to our extensive library of educational materials. This includes a wealth of information on coffee varietals, coffee cultivation, processing roasting, and coffee and espresso preparation techniques, as well as our growing collection of video tutorials.

While we’re passionate about sharing our knowledge across the industry, we also never stop learning. To keep up on on industry trends in coffee cultivation, roasting, and brewing we’re active in the Specialty Coffee Association of America, The World Barista Championship, The Roaster’s Guild, The Barista Guild of America, and Global Coffee Quality Research Initiative, among many other forward thinking research and trade organizations.