01. Coffee

We have roasting facilities in Chicago and Los Angeles, always roasting to order.

Yes!  And like seasonal produce, coffee is best when it is freshest from the farms on which it is grown. In fact, we refer to our two annual coffee buying periods as seasons, each of which corresponds with the peak of harvest in a different part of the world. Across most of the Northern Hemisphere, the harvest is busiest during our winter months, and we introduce these northern season coffees to our menu beginning in the spring. Southern Hemisphere coffees are generally harvested in late spring and early summer, and these southern season coffees find their way onto our menu starting in the fall. Regardless of the season, we mark all our freshest single-origin coffees as 'In Season' to let you know they are less than nine calendar months removed from harvest.

Mexico, Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Colombia, Brazil, Bolivia, Peru, Ethiopia, Kenya, Rwanda, Burundi, Yemen.

We address this through our commitment to direct trade, a structure that promotes monetary transparency, socially and environmentally progressive practices, and strong relations with farmers by directly working with them. Read more about our direct trade practices.

We always carry certified organic single origins, blends, espressos, and decaf coffee. See here.

Yes! See here.

We develop coffees to be as sweet and clean as they can be, and we offer profiles that fit everyone’s tastes.

Single-origin coffees are sourced from a specific place, whether estates, family-owned farms, or communities served by farmer organizations. Blends showcase coffees from different places that we combine with great care and intention so they can work in concert to highlight a distinct flavor.

We have guides for pour over, cold brew, AeroPress, espresso, French press, and automatic drip coffee. See here.

Visit our brew guide page to find the best method for you.

Use a scale to weigh your dose. If you can, use a scale to weigh your water, too. Measuring water by weight is more reliable than measuring by volume, as the density of water changes when heated. May we suggest investing in a digital scale? We sell a nice one from Jennings for $40. Escali makes a good one, too, available in a bunch of cool colors.

Always look for a conical burr grinder, as opposed to the noisy one with a single blade. Keep it clean, and the bottom line is: always grind your coffee fresh before brewing if you have the option.

A coffee cupping is a tasting, not dissimilar from a wine tasting. The goal is to observe the tastes and aromas of brewed coffee in a methodical way. It is a professional practice, but it can be done informally by anyone. It always involves at least a few freshly roasted coffees, glassware, cupping spoons, a piece of paper and a pen (or a phone) to write down notes, and an open mind.

Our single origins used to be named using our i-marks, for example, Ethiopia Tikur Anbessa. However, in an effort to remain transparent we have shifted away from our i-marks and are now using the name of the farm or organization. If you had a favorite coffee that you knew by the i-mark, please reach out to our customer support team and we will be happy to help you find something similar. 

02. Shopping & Shipping

On our website, in one of our retail locations, or through one of our wholesale partners. Where are you located? We can help guide you to the nearest location.

Yes, we do. Should you have further questions please contact our Customer Experience team at customersupport@intelligentsiacoffee.com

We have a variety of subscription options. You can choose from here.

Please visit our Wholesale Support page.

For optimal freshness, we suggest storing our coffee at room temperature in an airtight container, or in the original Intelligentsia coffee bags, which are designed with one-way degassing valves and zipper seals to lock in freshness.

03. Coffeebars

Los Angeles, Austin, Chicago, New York City, and Boston

Please check out our career page for available positions here.

We are always looking for the next great location. When one is in the works, we will be sure to announce it. Have an idea? Let us know.

Yes. If you are interested, visit our Events & Classes page for more info. Or, feel free to reach out to alwayslearning@intelligentsiacoffee.com.

Take our quiz to learn about our various coffees and discover which coffee blend, single origin, or espresso is right for you.

04. Subscriptions

If you are unsure what to pick you can take our flavor profile quiz here. It takes about 3 minutes to complete.

Yes. You have total control over your subscription in your My Subscriptions section of your Account. Pause, cancel or change your subscription at any time.

You can change your subscription frequency in your My Subscriptions section of your Account.

Yes - you are able to add any item from our site to your upcoming order. Simply log in to your account before you begin browsing our site. You will see a “Add to my order” button appear on the product pages.