Fulfillment + Shipping Updates
HOLIDAY SHIPPING UPDATES
Our roasting facilities are closed Thursday, 11/25 - Sunday, 11/28. USPS and UPS will not be operating delivery or pickup services on Thanksgiving day.
- Orders placed after 3 PM CT on Tuesday, 11/23 and before 3 PM CT on Monday, 11/29 will ship by Wednesday, 12/1
- Orders placed after 3 PM CT on Monday, 11/29 and before 3 PM CT on Tuesday, 11/30 will ship by Thursday, 12/2
Due to COVID-19 we have implemented new processes at our roasting facilities to ensure everyone's health. We are working hard to roast and ship every order according to our usual fulfillment schedule, but please be aware that there may be some delays. You will receive a notification when your order has shipped. Thank you for your patience!
Please note, our shipping carriers (USPS and UPS) are also experiencing COVID-19 related delays. Furthermore, they are unable to guarantee expedited shipping.
For service alerts and updates, please view the following:
USPS COVID-19 updates: https://faq.usps.com/s/article/USPS-Coronavirus-Updates-Expected-Delivery-Changes
USPS service alerts: https://about.usps.com/newsroom/service-alerts/
Please note, USPS does not operate on federal holidays: 1/1, 1/18, 2/15, 5/31, 7/5, 9/6, 10/11, 11/11, 11/25, 12/25
UPS service alerts: https://www.ups.com/us/en/service-alerts.page
If you have any questions about your order, please contact firstname.lastname@example.org and we will get back to you as soon as possible.
Thank you for your support!